Welcome to this week’s issue of The AI Space Podcast Newsletter. As AI adoption accelerates in 2026, Season 2 | Episode 7 is now live.
In this episode of The AI Space Podcast, host Sanjay Kalluvilayil sits down with Steve Deeb, Founder and CEO of Lonestar Ascent AI, to explore why the future of conversation is visible. The discussion goes beyond chatbots and automation to unpack how multimodal AI blending voice, visuals, and context is transforming customer interaction into immersive, revenue-driving experiences built first and foremost for mobile.
Steve explains why the next wave of AI innovation is not about bigger models or scripted flows, but about high data fidelity, customer-led conversations that unfold naturally on mobile devices. By synchronizing real-time voice with dynamic visuals, AI turns the phone into the primary interface, reducing friction, guiding discovery, and increasing confidence for high-intent decisions where customers already spend their time.
The conversation also explores the business implications of this shift. Steve shares why SaaS models are evolving toward outcome-based pricing, how unit economics and inference costs matter in multimodal systems, and why trust is built through experience consistency, low latency, and authentic brand voice especially when AI interactions happen in fast, attention-constrained mobile moments.
A central theme throughout the episode is balance: experimentation paired with discipline, automation paired with human judgment, and innovation grounded in design philosophy. Steve emphasizes that AI creates the most value when it acts as a force multiplier for people, enabling brands to scale white-glove, concierge-style experiences on mobile without sacrificing trust, accountability, or brand identity.
The Future of Customer Experience Is Multimodal, Mobile-First, and Human-Guided
Humans + AI + Voice + Visuals + Context + Mobile + Brand Design
Expect practical, real-world insights you can apply immediately to reduce friction, increase conversion, and build immersive mobile experiences that scale loyalty and lifetime value.
Please check out some partner events below. There is even a discount promo code for the DSS ATX event.
Thank you for being part of the community.
Sanjay Kalluvilayil
Creator & Host
The AI Space Podcast
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NETWORKING + PODCST: EVENT HIGHLIGHTS
Thursday, January 29, 2026
This Week’s Conversation:
Curating Immersive Luxury Experiences w. Multi-Modal AI | Steve Deeb | Founder | Lone Star Ascent AI
💡Episode #7 - Executive Summary
In this episode of The AI Space Podcast, host Sanjay Kalluvilayil speaks with Steve Deeb, founder and CEO of Lonestar Ascent AI, about why “the future of conversation is visible” heading into 2026. Steve breaks down the shift from chatbots and rigid call flows to multimodal, customer-led interactions that fuse voice, visuals, and context in real-time. He explains how high-fidelity data and strong design philosophy drive accuracy, low latency, and trust, and why the next wave of AI advantage will come less from model hype and more from delivering precise, emotionally coherent experiences that feel intuitive and human.
A major takeaway is how this transformation shows up on mobile: the conversation becomes the interface. Instead of clicking through flat pages, customers can speak, see, and explore in a single flow where visuals update alongside the dialogue, guiding discovery and decision-making like a concierge experience. Steve outlines how these “visual conversations” can bridge online and in-store journeys, reduce friction and cart abandonment, and turn AI from a cost-saving support tool into a revenue driver that boosts loyalty and lifetime value. He also notes the business-model shift toward outcome-based pricing and tighter unit economics as multimodal experiences raise the importance of inference costs.
INSIGHT #1
The Shift to Immersive, Brand-Defining AI Experiences
AI is moving beyond simple utility and efficiency into fully immersive customer experiences that differentiate brands. Through visible conversation and multimodal interaction, AI becomes part of the brand environment itself, creating emotionally resonant moments that deepen connection, build trust, and drive long-term loyalty rather than one-off task completion.
INSIGHT #2
Data Fidelity Becomes the True Competitive Advantage
In 2026, AI performance is no longer defined by the model alone but by the fidelity of the interaction. High-resolution inputs and outputs that integrate tone, visual context, and intent allow AI systems to understand complex, multi-layered goals instantly. This level of precision enables responses that feel intuitive, human, and decisively useful at scale.
INSIGHT #3
Customer-Owned Dialogue Replaces Scripted Automation
Immersive AI eliminates rigid if-then workflows in favor of customer-led interaction. By allowing users to guide conversations through voice, text, and visual cues, businesses shift from reactive support to proactive, guided journeys. The result is higher conversion, stronger engagement, and increased lifetime value driven by autonomy rather than automation.
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🛡️Key Frameworks, Risks & Concepts
Multimodal AI, Agentic Systems, and Trust-Centered Design
Multimodal Conversational AI
Steve emphasizes that the future of AI interaction is not text-only or voice-only, but a synchronized fusion of voice, visuals, and context. These “visual conversations” allow users to speak, see, gesture, and explore in real-time, creating frictionless experiences that feel intuitive and human rather than transactional.
Customer-Owned Dialogue
A core framework in the episode is that the customer owns the conversation. Unlike chatbots or predefined call flows, multimodal AI allows users to guide the interaction based on their intent and curiosity. The system responds dynamically, asks clarifying questions when needed, and adapts the experience without forcing users down scripted paths.
Agentic Workflows Behind the Scenes
While the experience feels conversational, Steve explains that agent-based architectures manage state, intent, and orchestration underneath. Agents coordinate voice, visuals, and context in real time, enabling scalable and responsive experiences without exposing complexity to the user.
High-Fidelity Inputs and Outputs
Steve repeatedly stresses that the quality of AI systems depends on the fidelity of data and signals. Accurate voice recognition, low latency, emotional coherence, and precise visuals all contribute to experiences that feel trustworthy and immersive rather than artificial or generic.
Human-in-the-Loop by Design
Human guidance remains essential. When intent is high or situations become sensitive, the system can warm-transfer to a human expert, concierge, or in-store associate. AI reduces friction and gathers context, while humans handle judgment, reassurance, and final decisions.
Risk of Low-Fidelity or “AI Slop” Experiences
Steve warns against blindly publishing or deploying AI outputs without curation. Low-quality, unedited AI responses erode trust and damage brand credibility. Authentic voice, validation, and thoughtful design are required to avoid disingenuous or unreliable interactions.
Trust Through Experience Consistency
Trust is not just technical accuracy; it is experiential consistency. AI-driven interactions must align with a brand’s identity, tone, and expectations across digital and physical touchpoints to feel credible and premium.
AI for Business Growth, Sales, and Commercialization
Sell Experiences and Outcomes, Not Technology
Steve makes it clear that customers do not buy AI models, they buy outcomes. AI creates value when it drives revenue, reduces friction, improves conversion, or enhances customer confidence, not when it is positioned as a technical novelty.
Turn the Buying Journey Into the Product
Rather than treating AI as a backend efficiency tool, the episode reframes AI as part of the buying experience itself. Multimodal conversations guide discovery, educate customers, and reduce hesitation, especially for high-intent and high-value purchases.
Reduce Friction to Increase Revenue
By answering questions in real-time, visualizing options, and maintaining conversational flow, AI reduces cart abandonment and uncertainty. Steve highlights how this approach shortens decision cycles and increases completion rates.
Outcome-Based Pricing and Value Creation
The discussion notes a shift away from traditional SaaS pricing toward value-based models. Pricing is tied to outcomes created, revenue lift, reduced returns, or improved conversion, rather than seats or feature access.
Unit Economics Matter
As multimodal AI increases inference and compute demands, Steve emphasizes understanding unit economics. Sustainable growth requires balancing experience quality with cost efficiency, especially for founders and bootstrapped teams.
Enterprise-Grade Experience Wins
Businesses adopt AI when it integrates cleanly into existing workflows, respects brand identity, and delivers measurable results. Mature, experience-driven AI solutions are more likely to gain traction than experimental tools.
AI Risks and Responsible Use
Over-Automation Without Judgment
Steve cautions against fully autonomous systems that remove human accountability. AI should assist, not override, especially when decisions carry financial, emotional, or reputational risk.
Loss of Authentic Voice
Publishing AI-generated content without human editing leads to inauthentic communication. Steve stresses the importance of maintaining a genuine voice when AI represents a brand.
Trust Breakdown From Poor Experiences
Errors in voice quality, latency, or visual accuracy quickly break immersion and trust. In high-touch experiences, small failures feel amplified and can undermine confidence in the system.
Data Quality and Context Gaps
Garbage in still produces garbage out. Without high-quality data and contextual understanding, AI systems fail to deliver meaningful or accurate outcomes.
Security and Brand Risk
AI experiences that mishandle customer data or behave unpredictably damage trust. Responsible deployment requires thoughtful architecture and guardrails.
Leadership and Mindset for the AI Era
Build With Intentional Design
Steve highlights that success comes from design philosophy as much as technology. Leaders must decide what experience they want to create and use AI intentionally to support it.
Focus on Signal Over Noise
With rapid tool releases and constant hype, leaders must identify what truly adds value. Chasing every new capability leads to fragmentation and burnout.
AI as a Force Multiplier for People
AI scales impact when it frees humans to focus on creativity, strategy, and relationships. The goal is leverage, not replacement.
Faith, Resilience, and Perspective
Steve closes with a grounded leadership perspective: stay focused, stay grateful, and keep moving forward even when the path is unclear. Big visions require patience, humility, and consistent action.
AI Creativity: Image & Video Generation
🌐Resources & Platforms Mentioned
Platforms & Companies
Apple
Referenced as a benchmark for brand consistency and aesthetic-driven design, illustrating how digital experiences must align with brand expectations across products and touchpoints.
Google
Used as an example of cohesive product ecosystems and consistent user experience, and referenced in the broader discussion around the shift from keyword-based search toward semantic and generative discovery.
Luxury Retail & Hospitality Brands (General Reference)
Steve references luxury retail, jewelry, travel, and hospitality brands as primary use cases, where immersive, concierge-style digital experiences are critical to driving conversion, loyalty, and lifetime value.
Lonestar Ascent AI
Steve’s company and core platform discussed throughout the episode. Lonestar Ascent AI focuses on multimodal conversational AI that blends voice, visuals, and context to create immersive, revenue-driving customer experiences.
AI, Cloud & Agentic Stack
Agent Orchestration Frameworks (General Reference)
Steve discusses agent-based systems that manage conversational state, intent, and workflow coordination behind the scenes, including:
These are referenced conceptually as part of the modern agent ecosystem rather than specific endorsements.
Kubernetes
Described as the de facto operating system for modern enterprise AI and agentic workflows, enabling scalability and operational reliability.
Multimodal Generative Systems
Used to dynamically generate images, short video clips, and visual assets that update in real time alongside voice-based conversations, forming the backbone of “visual conversations.”
Voice, Audio & Multimodal Technologies
ElevenLabs
Referenced as an example of advanced voice synthesis technology focused on acoustic modeling, emotional coherence, inflection, and realism beyond basic text-to-speech.
Noise Cancellation
Discussed as essential for clean, real-world audio input, especially in mobile and ambient environments.
Real-Time Voice Streaming
Steve emphasizes streaming voice input and output in real time rather than waiting for full utterances, enabling conversations that feel natural and responsive.
Voice Activity Detection (VAD)
Referenced as a critical capability for detecting pauses, interruptions, and conversational turn-taking in immersive voice experiences.
AI Models, Research & Discovery Tools
ChatGPT
Mentioned as a general-purpose LLM used for reasoning, experimentation, and early GenAI exploration.
GEO (Generative Engine Optimization)
Discussed as the evolution of discovery, where content is optimized for AI-generated answers rather than traditional search rankings. GEO prioritizes semantic relevance, clarity, and structure so generative AI systems can accurately retrieve, interpret, and synthesize information when responding to users.
OpenAI
Referenced in the context of early generative AI momentum and the rapid acceleration of model capabilities.
Perplexity
Referenced as a semantic research and discovery tool, highlighting the move beyond traditional keyword-based search.
Semantic Search
Focuses on understanding user intent, context, and meaning rather than matching exact keywords. Semantic search enables AI systems to surface relevant information even when queries are exploratory, conversational, or loosely defined.
Creative & Media Tools
NightCafe
Mentioned by the host as a creative AI tool used to test and compare image-generation models for podcast visuals and media assets.
Business Models & Economics
Inference Cost & Unit Economics
Highlighted as a critical constraint when building multimodal AI systems, requiring careful balance between experience quality and operational cost.
Outcome-Based Pricing Models
Steve discusses the shift away from traditional SaaS seat-based pricing toward pricing based on value created, such as revenue lift, conversion improvement, or friction reduction.
Leadership, Mindset & Ecosystem
AI Founder & Builder Community
Steve praises The AI Space Podcast for fostering intellectual curiosity and real-world knowledge sharing among founders, technologists, and builders.
Faith, Resilience & Long-Term Vision
Discussed as guiding principles for staying grounded, focused, and persistent while building through rapid technological change.
Staying Relevant in an AI-Native Enterprise
This episode reinforces that staying relevant in an AI-first enterprise is not about chasing larger models or flooding products with automation, but about designing intelligence into the experience itself. Steve Deeb makes it clear that the real differentiator in 2026 will be how effectively organizations blend voice, visuals, and context to reduce friction, build trust, and guide high-intent decisions. AI becomes most powerful when it enhances clarity and confidence for the customer, rather than replacing human judgment or brand identity.
For customer-facing and revenue-driving environments, relevance comes from treating conversation as the interface and mobile as the primary stage. Multimodal AI that is low-latency, high-fidelity, and customer-led allows businesses to scale white-glove experiences without sacrificing authenticity or control. The organizations that win will balance experimentation with discipline, maintain strong unit economics, and deploy AI as a force multiplier that reinforces brand consistency, trust, and long-term value instead of chasing novelty or unchecked automation.
EVENTS
DSS ATX | FEB. 18
I will be attending DSS ATX | GENAI & INTELLIGENT AGENTS IN THE ENTERPRISE this month. We are partnering with DSS Salon for you to attend the show. Please PROMO CODE: THEAISPACEPODCAST30 for 30% off your ticket price!
BEYOND THE MODEL | MAR 3
I have been invited to be the moderator for a panel discussion at the Mind & Machine x Mythworx event: Beyond the Model | The AGI Moment. Please join me in attending. Great to partner with Tori Begg and Tim Mata on future events.
EDUCATION & CERTIFICATIONS
Want to get started with AI the right way? These learning resources help you build strong fundamentals, develop practical skills, and apply AI with confidence.
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🧠Poll - AI Tools & Workflows
What will matter most for AI-powered customer experiences in 2026?
We will share the best responses in the next issue.
Last Week’s Poll Results: Why AI Breaks Down at Scale
AI at scale fails most often because of…
🟩🟩🟩🟩🟩🟩 Lack of trust and explainability (5)
🟨🟨🟨⬜️⬜️⬜️ Weak security and governance (3)
🟨🟨🟨⬜️⬜️⬜️ Over-automation without humans in the loop (3)
🟩🟩🟩🟩🟩🟩 Poor integration with existing systems (5)
Community Insight: Last week, the conversation split clearly between two core challenges of AI at scale. Both lack of trust and explainability and poor integration with existing systems led the poll, each capturing 31.3% of responses, signaling that AI adoption continues to break down when systems can’t be trusted or embedded cleanly into real-world operations.
Weak security and governance and over-automation without humans in the loop followed closely behind at 18.8% each, reinforcing that while automation is powerful, the absence of guardrails, oversight, and accountability still creates meaningful risk for organizations.
Taken together, the results suggest the community sees AI failure less as a model problem and more as an execution and design problem. Trust, integration, and human-guided systems are emerging as the true requirements for scaling AI responsibly and sustainably.
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